Before you begin

Sign in to your workspace in another tab. Use a test contact or low-risk example whenever the guide asks you to check a customer-facing step.

Where to find it

Follow this path in your workspace

Contacts → Smart Lists → Export Contacts

Visual guide: Select 1 in the left menu, then use 2 to begin. Labels can vary slightly as your workspace receives updates.

Step by step

  1. 01

    Define the business reason, data owner and minimum fields required.

  2. 02

    Filter the records before exporting so unnecessary data is excluded.

  3. 03

    Export from the relevant list and verify the row count and headers.

  4. 04

    Store the file only in the approved secure location.

  5. 05

    Delete temporary copies and record who received access.

TalkTuit tips

Small details that make this work better

  • Exports become unmanaged copies, so keep them rare.
  • Do not send customer files through personal email.
  • Confirm retention and deletion requirements with your organization.
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