Before you begin

Sign in to your workspace in another tab. Use a test contact or low-risk example whenever the guide asks you to check a customer-facing step.

Where to find it

Follow this path in your workspace

Settings → Business Profile → General Information

Visual guide: Select 1 in the left menu, then use 2 to begin. Labels can vary slightly as your workspace receives updates.

Step by step

  1. 01

    Open Settings and select Business Profile.

  2. 02

    Confirm your legal name, public-facing name, phone, email, website and time zone.

  3. 03

    Add the correct mailing address and business logo.

  4. 04

    Review the branded domain, email sending details and customer-facing footer information.

  5. 05

    Save, then open a recent email or page preview to confirm the presentation.

TalkTuit tips

Small details that make this work better

  • Use an inbox your team actively monitors.
  • Keep your time zone correct before configuring calendars or scheduled messages.
  • Use the same business name your customers recognize.
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